Shared inbox
See every chat, who is handling it and whether the 24-hour window is open.
Your whole team on one WhatsApp number
Share one inbox, assign chats, add internal notes and move every contact through your sales stages.
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Built on Meta's official WhatsApp Cloud API and Instagram API
How it works
- 1
Connect your number
Connect WhatsApp Business through Meta's embedded signup.
- 2
Invite your team
Add team members and assign conversations manually or round-robin.
- 3
Track every deal
Label chats and move contacts through your pipeline stages.
What you get
Quick replies and notes
Type / to insert saved replies and leave internal notes your customer never sees.
Approved templates
Create templates, track Meta approval and message customers after the 24-hour window.
Search and labels
Find any conversation by keyword or contact and filter by label.
Frequently asked questions
Can several agents use one number?
Yes. Everyone works from the same inbox with their own login.
Is this the official WhatsApp API?
Yes. Toolting connects to Meta's WhatsApp Cloud API.
Can I message customers after 24 hours?
Yes, with a Meta-approved template message.
Related solutions
Ready to reply faster and sell more?
Create your workspace in minutes and connect WhatsApp or Instagram with Meta's official sign-in.
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